Shipping Policy

Shipping Policy

At Physiotrader.com, we aim to deliver your orders quickly and efficiently. Please review our shipping policy to understand the process and guidelines for order shipment.

1. Shipping Locations

We currently ship orders to all major cities and regions within India. If you reside in a remote area, please contact us at physiotrader.com@gmail.com or call us at +91 8700323422 to confirm delivery availability.

2. Shipping Timeframes

1. Order Processing:
   • Orders are processed within 1-2 business days after payment confirmation.
   • Orders placed on weekends or public holidays will be processed on the next business day.
2. Delivery Time:
   • Standard delivery takes 5-7 business days.
   • Delivery times may vary based on location and unforeseen courier delays.

3. Shipping Charges

1. Shipping charges will be calculated and displayed at checkout based on your location and order weight.
2. Free shipping may be available on orders above a specified amount (subject to promotional offers).

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the delivery status.

5. Undeliverable Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal to accept the shipment, you may be responsible for additional shipping costs.

6. Damaged or Missing Items

If your order arrives damaged or with missing items:

1. Notify us within 48 hours of delivery.
2. Provide photos of the damaged package and items.
3. We will work with the courier to resolve the issue and provide a replacement or refund if eligible.

7. Delayed Shipments

While we strive to meet delivery timelines, occasional delays may occur due to:

• Natural disasters or extreme weather.
• High order volumes during peak seasons.
• Courier service disruptions.

If your order is delayed beyond the estimated delivery date, please contact us for assistance.

8. Contact Information

For any shipping-related queries or concerns, please contact us:

• Email: physiotrader.com@gmail.com
• Phone: +91 8700323422
• Address: A-50, 70 Feet Road, Prem Nagar 2, Kirari Suleman Nagar, Delhi – 110086